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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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casandra cobb

October 16, 2024

5  out of  5
rating by casandra cobb
"I love my State Farm agent."
We responded:
"Thanks for the 5-star insurance review, Casandra!"
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RAINA HENDERSON

August 13, 2024

5  out of  5
rating by RAINA HENDERSON
"I have been a dedicated client of State Farm for over a decade and had the pleasure of working with this office during my time in Memphis. Recently, I encountered challenges when transferring my insurance to Oklahoma due to issues with another agency. Brandon handled the situation with exceptional grace and thoroughness, providing clear explanations of the process and identifying where the breakdown may have occurred. His professionalism and commitment to resolving the issue completely restored my confidence in State Farm, following a less-than-ideal experience with a different agency. Despite the mishandling of the situation, which was beyond his office's control, Brandon went above and beyond to ensure that everything was rectified and strived to make the process as seamless as possible. I am truly grateful for Brandon's outstanding assistance and commend him for his exemplary service. His dedication to customer satisfaction reflects positively on the values of State Farm, and I greatly appreciate his efforts in addressing and resolving this matter efficiently."
We responded:
"Raina, thank you so much for the kind words and the amazing support. We are so grateful you placed your insurance trust in us and we look forward to serving you for many more years to come. My team and I will always be there for you!"
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Willie Faulkner

May 23, 2024

5  out of  5
rating by Willie Faulkner
"Ms. Maeve really looks out for me and explain things in a way that is very helpful. Thanks"
We responded:
"Willie, thank you for the great review! I am so happy Maeve was so helpful! "
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Ronnie Woods

February 7, 2024

5  out of  5
rating by Ronnie Woods
"Great customer service!!!"
We responded:
"Ronnie, thank you for the great review! "
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Cali Baer

January 28, 2024

1  out of  5
rating by Cali Baer
"These people are nothing more than con artists who get away with it. They treat insurance like a pyramid scheme. They never cancelled my policy in their system then transferred my account to collections without notifying me when I haven't lived in that house for months. They don't cooperate with their own claims process then use the resulting lack of information to deny claims."
We responded:
"Cali, I am sorry you feel this way. I never want my customers to feel like we have not done the right thing by them and would love to discuss this with you directly. Please give me a call. - Brandon "
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Latoya Royal

January 19, 2024

5  out of  5
rating by Latoya Royal
"Best agent ever!! Always kind and dependable. Best rates and best customer service. Personable and friendly. I’ve never had a bad experience. Warm and friendly staff that always goes above and beyond to meet your needs. Highly recommend. If you need insurance, home and auto, contact him."
We responded:
"Latoya, thank you so much for such a wonderful review! We are always here when you need us! "
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Taeisha Rodgers

December 8, 2023

5  out of  5
rating by Taeisha Rodgers
"Brandon and his team has insured our business for over 2 years now! He is very knowledgeable about insurance and he made sure we got the appropriate coverage needed with the best prices.If you are in the market for insurance, let his office serve you. You won't be disappointed. :)"
We responded:
"Taeisha, thank you for the awesome review! I am happy we could get you coverage that fit your needs! "
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Marcus Mayes

November 17, 2023

5  out of  5
rating by Marcus Mayes
"I'd like to take time to express how amazing the team at State farm are. Brandon, Larry ,Cindy & Lynette. They're always there to answer any and every question they always keep me up on any specials or anything that's available and they're just wonderful people to deal with if you want a top-notch insurance company please see Brandon and the team at State farm forever loyal customer Marcus Mayes"
We responded:
"Marcus, thank you for the kind review! Your feedback is truly appreciated by my team and I and we are always here when you need us! "
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Deborah Turner

October 12, 2023

5  out of  5
rating by Deborah Turner
"Brandon and Lanette are awesome! Personable , professional and knowledgeable! They always provide a “we are family “ touch to their service."
We responded:
"Deborah, thank you for the wonderful review! We are always here when you need us! "
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Cara Yolanda Currie-Griffin

August 8, 2023

5  out of  5
rating by Cara Yolanda Currie-Griffin
"I called in with a few general questions about my policies and spoke with a gentleman named Larry Riley. His professionalism is unsurpassed. I was impressed with his eagerness to answer my 10,000 questions and not one time did he make me feel rushed. He explained everything in a manner that was very clear and understandable. Kudos Larry for making a great impression! I definitely recommend this office!"
We responded:
"Cara, thank you for the wonderful review! I am happy Larry was able to help and get you the coverage you needed! "
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Ebony Foster

April 9, 2023

5  out of  5
rating by Ebony Foster
"Brandon has been my agent for a few years now and I must say he’s been professional since day one. Not only is he professional but he’s personable as well. He’s able to answer all of my questions. I recommend him for all of your insurance needs."
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Fred Burton

February 6, 2023

5  out of  5
rating by Fred Burton
"very easy and enjoyable experience obtaining both car and home owner's insurance over the phone, plus I saved money as well."
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E. Dill

December 8, 2022

5  out of  5
rating by E. Dill
"Brandon is very professional and knowledgeable. He is a great agent to work with. He talked through the processes and paperwork to be sure that all was understood, and answered all my questions completely. I would definitely recommend him to others."
We responded:
"Ms. Dill, Thank you for your 5-star review. It great to assist you in your insurance needs, and I look forward to long lasting relationship."
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McArthur Fountain

November 18, 2022

5  out of  5
rating by McArthur Fountain
"I am extremely impressed with Brandon and his team. They are professional ,knowledgeable, and extremely welcoming. Insurance is tough to understand but you will know what you’re paying for working with this team."
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Javaris Rodgers

November 14, 2022

5  out of  5
rating by Javaris Rodgers
"Brandon has been my insurance agent and has been very professional and knowledgeable. He has a great personality and has always answered all of my questions in a prompt manner. He always follows up with my current services to see if I have any questions as well as offer other services that could be helpful. I highly recommend Brandon and his team at State Farm."
We responded:
"Javaris, Thank you for your 5 star review. We appreciate you trusting our team to serve you and your family. "
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EMAC Production

October 17, 2022

5  out of  5
rating by EMAC Production
"I was completely blown away by his professionalism. He’s very knowledgeable of financial services products with an emphasis on whole life. Fact check me!"
We responded:
"Thank you for taking the time to provide a review for our office. The team and I pride ourselves on assisting clients reach their goals and dreams. We appreciate being top of mind when it comes to your insurance needs."
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Crystal Williams

October 16, 2022

5  out of  5
rating by Crystal Williams
"Brandon and his staff are professional, but yet personal. You are made to feel like family with special attention to detail in any need or question."
We responded:
"Crystal, thank you for allowing our team to serve your family. It's certainly a joy to be able to assist making dreams come true."
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Akasha Austin

February 25, 2022

5  out of  5
rating by Akasha Austin
"Greatest agent ever!! If you want an attentive, and responsive agent, Brandon is your guy!"
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Vira Gonzalez

July 23, 2021

5  out of  5
rating by Vira Gonzalez
"Five star service!"
We responded:
"Thank you for taking the time to provide a review for our office. The team and I pride ourselves on assisting clients reach their goals and dreams. "
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Sakita Clark

May 27, 2021

3  out of  5
rating by Sakita Clark
"I have always loved State Farm. I'm not sure about the agency I'm with. I'm not going to switch to another carrier as of yet. I am going to stick with this agent, and allow them to show me different from what I have seen. All I want is consistency, and I hope since things have been straightened out concerning my policy I will get consistency from this point on."
We responded:
"Sakita, thank you for your review. Our goal at Brandon Colom State Farm is to provide the best service each day. It is with great anticipation we continue to earn your trust as we continue to serve you. "
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Avery Black

November 15, 2020

5  out of  5
rating by Avery Black
"Can’t say enough good things about Brandon and his team. Always very willing to help. He makes it seem like you are his only client!"
We responded:
"Thank you for taking the time to provide a review for our office. The team and I pride ourselves on assisting clients reach their goals and dreams. We appreciate being top of mind when it comes to your insurance needs."
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Eden Nicole Davis

May 13, 2020

5  out of  5
rating by Eden Nicole Davis
"I love love LOVE MARJORIE! She really makes a difference in my world! Keeps me feeling safe protected & always on top of her game - informatively!"
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Me Sicily

February 4, 2020

1  out of  5
rating by Me Sicily
"Fraud. This place promises to do work involving your account, then does nothing. In business, that's called fraud when you don't get what you pay for."
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Kat's Ever-Winding Road

August 6, 2019

5  out of  5
rating by Kat's Ever-Winding Road
"My husband and I just switched to State Farm for our auto and our homeowners insurance after being customers of another large insurance company for over eight years. Our decision was influenced highly by the level of service we received from Keyaira Horne out of Brandy Colom's Office. Keyaira worked with us diligently to help us not only prepare for our upcoming home purchase but also to save us money (to the tune of $600 a year!) on our auto insurance for similar coverage after switching from our previous insurance company. She responded quickly to our questions and no question was too trivial. Such service is really a gem in this area today and I highly recommend you work with Keyaira if looking for a grade A insurance experience that cares about its customers."
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Debby Stovall

June 15, 2019

5  out of  5
rating by Debby Stovall
"Very helpful and knowledgeable. Explained everything in detail and what my best options were. The office was clean and the atmosphere very professional. They made me feel comfortable and welcomed. Went out of there way to help me."